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Cloud Management SaaS Service

• Qitongbao

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Cloud Contact Center

• IP Contact Center
• Infobird Outbound System
• Infobird Middleware(CTI、IVR、ACD)
• BPO Call Center
• Infobird Hosted Call Center

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Cloud Business System

• Longxing Business System
• Task Tracking System
• Knowledge Base

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Public Utility Cloud Service

• Government & Public Utility

Infobird Knowledge Base

Infobird Knowledge base has unified management of enterprise’s products (services) introduction, customer service processes, rules and regulations etc. to enhance knowledge sharing and exchange, and improve coordination efficiency and communication efficiency. Combined with other Infobird products like call center, the knowledge base can fast and intelligently find the position of knowledge points. And it also provides using feedbacks of each knowledge as objective basis to constantly optimize the knowledge, so as to guarantee effective management of company’s knowledge

Infobird news

• Infobird—Pioneer of Cloud Computing
• Infobird Construct China’s First Governmental Cloud Computing Platform
• Flying Bird above Clouds
• UPDATE: Dell and Infobird Sign MOU to provide Cloud Computing Solution in ChinaPR Newswire
• Infobird Construct China’s First Governmental Cloud Computing Platform
• Flying Bird above Clouds

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Infobird Solution

• Medial Industry “Cloud Management” Customer Service System
• Infobird e-commerce “Cloud Management” Customer Service System
• Tourism “Cloud Computing” Customer Service System
• Household Service Industry “Cloud Management” System Solution
• Government “Cloud Computing” Public Service Platform
• Automobile Service “Cloud Management” System Solution
• Hypermarket Telephone Portal Solution